ERR_NGROK_SHIP_ENVIRONMENT_TASK_ROLE_ACCOUNT_NOT_ALLOWED: The 'task_role_arn' role must be in the AWS account of pool ID

What does ERR_NGROK_SHIP_ENVIRONMENT_TASK_ROLE_ACCOUNT_NOT_ALLOWED mean?

ngrok returns ERR_NGROK_SHIP_ENVIRONMENT_TASK_ROLE_ACCOUNT_NOT_ALLOWED with this message:

The 'task_role_arn' role must be in the AWS account of pool <ID>. IAM cannot pass a role from another account.

Troubleshoot ERR_NGROK_SHIP_ENVIRONMENT_TASK_ROLE_ACCOUNT_NOT_ALLOWED with your AI agent. Connect it to the ngrok MCP server, then ask what caused the error and how to fix it.

Where can I get more help with ERR_NGROK_SHIP_ENVIRONMENT_TASK_ROLE_ACCOUNT_NOT_ALLOWED?

Email support@ngrok.com and include the error code.